FAQs: PHOTO SCANNING
FAQs: Photo Scanning
Q: How can I get my photos or negatives scanned?
A: Easily! We offer a few options to suit our different clients’ needs. You can mail them, drop them off, host a home party, or have us pick up and drop off.
Q: Are they good enough to be re-printed at a later date?
A: Yes! You can choose between 300 dpi and 600 dpi. Just to give you a better sense, 300 dpi is usually high enough resolution for most sizes.
Q: Why do I need to scan my photos?
A: Digital photos have only been around commercially since the turn of the century. So, if you’re like us, we love our family photos and want to preserve these memories for generations to come. It also means you can share these digital photos easily with friends and family or on social media. The scanned photos are high resolution which means you can also reprint them later. And if you’re short on storage and space, having your photos digitized means you don’t need to keep hard-copies anymore. (But we still keep ours!) Y
Q: What type of documents do you recommend scanning?
A: Anything that is worth preserving for generations to come. School diplomas; birth, wedding and death certificates; letters of achievement; immigration papers. The list goes on!
Q: What are home parties?
A: Home parties are a great way to gather your friends and celebrate your memories. You bring the friends and we’ll bring the scanner. As the host of the home party, you’ll receive 500 scanned photos for free (a value of $150). You can learn more about our home parties.
Q: Where are you located?
A: We are located in the Greater Toronto Area (GTA), Newcastle to be more precise, within a 60-minute drive of downtown Toronto.
Q: How much does scanning cost?
A: The price varies depending on the resolution you select. Photos are $0.30 each for 300 dpi, and $.45 each for 600 dpi. Documents are $0.35 each for 300 dpi, and $0.50 each for 600 dpi.
Q: What can I do with my scanned photos?
A: Funny you should ask. Our sister company,Books Made For You, offers photobook and yearbook services. This is the perfect way to have a hard-copy photobook. We also offer a slideshow option when you get your photos scanned, which is a great way to be able to see and share your beautiful memories with others. Or you can save them to your computer, phone, or tablet to easily share with friends and family anytime.
Q: How long does it take to get my photos scanned?
A: Depending on the delivery option you select the process can take an hour or up to a week. Once you confirm your order with us, we will let you know exactly when you can expect the scanned photos to be ready.
Q: How will I receive the digital photos?
A: Every order is placed on a USB key. You can provide one along with your loose photos and documents, or you can purchase one from us for $10.
Q: All my photos are in photo albums. Can I just send that to you?
A: Yes. You can remove the photos yourself but there will be an added fee for us to remove the photos.
We do not put the photos back in the album once scanned.
Q: How long do you keep my photos?
A: We keep your digitized photos on file for 30 days, after which time we destroy them.
FAQS: PHOTOBOOKS & YEARBOOKS
Q. I don’t know how to use Dropbox.
A: No problem! We can help you over the phone to install and use Dropbox. Just let us know.
Q: Will I have a chance to review the book before I order it?
A: Yes. All books must be reviewed and approved before they are sent for printing. Once the book has been sent for printing, no further changes can be made.
Q: Can I make changes to the book before it goes for printing?
A: Yes. These are your memories, so we will work together to make sure it reflects the book you want.
Q: Do the photos need to be in digital format?
A: Yes. To make the book, we need a digital format of the photos or materials.
Q: What if I just have loose photos or other hard copy materials I want in the book?
A: We can guide you on how to scan them yourself. Our sister company,Scan It For You, offers professional photo and document scanning services. We’d be happy to provide you with a quote for your project.
Q: How many books can I order?
A: As many as you would like. When you order your photobook(s) online, you will have the opportunity to select the number of books you want to order. The price, taxes and shipping charges will adjust automatically.
Q: Can I re-order books?
A: Yes! You can keep coming back and order as many books as you would like.
Q: Will the books be shipped directly to me? How much is shipping?
A: Yes, the photobook(s) will be sent to whichever address you would like and the shipping charges vary depending on quantity and the location you are shipping to.
Q: Can I pick up the photobook instead of paying for shipping?
A: Unfortunately, you are unable to pick up the book.
Q: What do you do with the photos when the book is done?
A: After you have signed off on the final project, we make sure to delete the photos you have shared with us.
Q: What can I expect the book to look like?
A: There are many options! All the options will be discussed when we review the project. You will be able to choose from a variety of options before we begin the project.
Q: Can I include captions, descriptions and text for the book?
A: Absolutely! You can include a separate document (.pdf or .doc) with the text and corresponding photo(s) and we will make sure to include it or you can add a comment in the folder when you send us the photos via Dropbox.